CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at +632-456-7890 or send us an email at seekndshop@gmail.com
FAQ
What are my Payment Options?
BANK TRANSFER PAYMENT
You can choose from any of our partner banks to make your payment:
Account Name: SEEKSHOP SERVICES PHILIPPINES INC.
NAME OF BANK
Bank Account Number
Bank Processing Fee
BANK OF THE PHILIPPINE ISLANDS
0054856584
NONE
BANCO DE ORO
4521-2547-62
P 50.00
*Note: Inquire with your bank if your transaction is subjected to bank charges in order to make the appropriate adjustment in your deposit.
We allow 3 banking days for you to complete the deposit. After paying, click here to fill out the bank transfer slip details* so we can confirm receipt of your payment and finalize your transaction.
*You can find these details on the Bank transfer slip dispensed from the ATM/CDM machine or on the online confirmation screen after payment.
What is your returns policy?
UNFORTUNATELY SEEK N SHOP DO NOT OFFER REFUND FOR PURCHASES
CONDITIONS ON RETURNS
In order for us to provide you with a credit note on your return, it must meet the following conditions:
1. Items must be received within 14 days of receiving the parcel.
2. Items must be received in its original condition - (unworn, unwashed and with all tags & original packaging intact.)
3. Must be a full-priced item (We do not accept returns on sale items)
4. Return parcels must include the order number on the parcel
5.Due to hygiene concerns and distributors' policy, it is typically not in our practice to accept returns for SWIMWEAR, UNDERWEAR and EARRINGS
All our returns our processed within 3-5 business days. Once we have inspected the garment, we will then contact you via email to provide you with your credit note.